Terms and Conditions
Please read the following terms and conditions carefully. By using this site and by registering to buy tickets via this payment system you will be deemed to have accepted all relevant terms and conditions.
Welcome to the terms and conditions for Freshbox Events Ltd. Freshbox Events Ltd acts as an agent facilitating the sale of Tickets to the Bootleg Beatles Concert. We therefore enter this agreement with you in our own right and on behalf of the Bootleg Beatles Concert.
These terms and conditions are divided into 2 parts:
1. Those relating to Ticket purchases made by you from Freshbox Events Ltd of the Event which you have selected via our Website (the "Ticket Purchase Terms"); and
2. Those relating to your use of this Website (the "Website Terms")
The expression "terms and conditions" is used to describe the combined provisions of the Ticket Purchase Terms and of the Website Terms.
In these terms and conditions;
"we" and "us" means Freshbox Events Ltd (registered as a company in England 6385552 28 Mytton, Oak Road, Shrewsbury, SY3 8UD).
"Event" means the individual event advertised on our Website for which Tickets are available.
"Tickets" or "Bookings" means rights to admission in the form of unique booking reference numbers.
"Website" means the website on which we make Tickets available and from which we promote the event.
"you" means an individual purchasing tickets using this Website.
If there is any conflict between the Ticket Purchase Terms and the Website Terms then the latter shall prevail.
1. Ticket Purchase Terms
Sale of Tickets
Rights to admission for the Event are sold in the form of unique booking reference numbers which are delivered electronically via this Website.
WE DO NOT POST OUT ACTUAL PHYSICAL TICKETS unless otherwise stated.
Please note we do not purchase the Tickets or determine seating locations at the Event (unless offered). We collect the Ticket money and supply details of your booking for the event. Ownership of the Tickets and rights to grant entry to the Event remains with Freshbox Events Ltd.
A request by you to purchase Tickets using the booking process on this Website is an offer made subject to these Ticket Purchase Terms. The offer is made when you click the "buy now" button on the ticket Page of the Website. Acceptance by us of your offer shall be deemed to be effective when your debit/credit card or cheque details have been cleared and we have confirmed your order.
Making your Booking
Ticket prices inclusive of VAT and no booking or payment charge will be added to this ticket value.
Please see our Privacy Policy for further information about how we will use your personal data. You must not use our Website or any services available via it if you do not accept this Privacy Policy and our terms and conditions.
You must be over 16 years old to buy Tickets using this Website and must also comply with any age restrictions which apply to the venue where the Event is being held.
When you are logged into this Website you may choose the Tickets you wish to purchase. Please check your purchase carefully before you confirm your purchase and check out by clicking on "buy now". At this stage an offer has been made by you to purchase the Tickets selected.
Once you have offered to purchase the Tickets then, subject to their availability at advertised prices and checking your debit/credit card details, we will accept your offer and confirm your Booking by emailing you your unique booking reference number.
When we accept your offer to buy a Ticket we will charge your debit/credit card with the face value of the Ticket.
Until your payment is processed and accepted by us the unique booking reference number will not be valid.
WE DO NOT POST OUT ACTUAL PHYSICAL TICKETS unless otherwise stated. You are advised to check your purchase on receipt of confirmation from us.
Please keep your unique booking reference number in a safe place as you will be refused entry to the Event without the number. (See "Gaining admission to the Event").
Gaining admission to the Event
The unique booking reference number for each Booking is issued subject to these terms and conditions. We advise that you familiarise yourself with the following terms and conditions before attending the Event.
As the person making the Booking, you must attend the Event yourself, and must accompany all other persons for whom the Booking is made unless part or all of the Booking is reallocated. Please note if you are an adult purchasing Tickets for children, you must either attend the Event yourself, or reallocate the Booking to the name of one or more of the children. The minimum age for admission unaccompanied by an adult is 18 years of age. Children over 16 years of age will be allowed access to the event with a parent or guardian.
When you arrive at the Event you have booked, you must be able to provide your unique Booking reference number, your name, your postcode, and either photographic or signature identification. Only the person in whose name the Booking has been made/reallocated needs to provide this information; persons in their party arriving with them do not; though each person will have to provide proof of age where these are required. You are responsible for making people to whom you reallocate the tickets aware of the relevant parts of these terms and conditions.
Venue rules and regulations
Tickets are issued subject to the Rules and Regulations of Freshbox Events Ltd and the venue. You and all other Ticket holders in your party must comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event. The following points apply in general: Freshbox Events Ltd and venue will accept no responsibility for any personal property taken to an Event. At the Freshbox Events Ltd’s option there may be no pass-outs or re-admissions of any kind to the Event. Ticket holders are advised that official merchandise is usually only available inside the venue.
All details about the Event advertised by us are provided on behalf of Freshbox Events Ltd. You are strongly advised to check Event details with the venue at which it is to be held and before travelling to the Event. We make the best efforts to keep all information as up-to-date as possible but we cannot be held responsible for any errors.
Any dispute regarding the content or quality of the Event, actions, venue, performers or their representatives is deemed to be between you and Freshbox Events Ltd.
Refunds, cancellation, rescheduling of Events
Purchased Tickets cannot be refunded unless an Event is;
(a) cancelled;
(b) moved to another date and you decide not to retain your Booking for the rescheduled Event; or details of the Event are significantly changed after an order is placed (significant changes being a change of headline act or venue).
Only 50% of the face value of the Ticket will be refunded if (a), (b) or (c) occurs.
If an Event is cancelled, rescheduled, or the details are significantly changed we will attempt to contact you by email using the details that you give us when you made your Booking.
If an Event is moved to another date (as set out in (b) above) or the details are significantly changed (as set out in (c) above) and you decide to retain your Booking you shall not be entitled to any refund of the face value of the tickets, or the booking fee or to any other compensation whatsoever.
If you require a refund then you must notify us no later than 24 hours after the Event.
Transfer of Tickets
By using this site to buy Tickets, you agree that:
• they are for the personal use of you and your party only
• you will not attempt to resell them in any way
• If you attempt to resell the Ticket, it will be invalidated and the holder will be refused entry to the venue.
• If we suspect you are attempting resale of Tickets, we will invalidate your Booking.
We reserve the right to cancel Ticket Bookings which we reasonably suspect to have been made fraudulently.
Age restrictions, concessionary rates, right to admission
The minimum age for admission unaccompanied by an adult is 18 years of age. Children over 16 years of age will be allowed access with a parent or guardian.
This Event and Ticket types have age restrictions and we will take reasonable efforts to ensure these are detailed in the Event information. Please read all the information that applies to the Event/Ticket you are Booking, and bring a proof of age if appropriate.
No concessionary rates available.
The right to admission to an Event is reserved by Freshbox Events Ltd and the Event venue, who may take health and safety, environmental and security concerns into account, and may carry out security searches. We are unable to offer you a refund if you are refused entry to or ejected from a venue on account of being under age (or appearing to be underage and failing to provide proof of age), declining to be searched, abusive, threatening, drunken, or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings. In cases of Events where prompt arrival is required, late arrival may also result in refusal of entry.
Laser pens and animals may also be prohibited from the venue.
Availability of Tickets
Tickets for Events may be available through other outlets and box offices. The number of Tickets available on this Website only reflects our remaining allocation, which is controlled by the Freshbox Events Ltd, and not the total tickets remaining for the Event itself.
2. Website Terms
If you use this Website you agree with us to be bound by the following terms and conditions. You are responsible for ensuring that anyone using the Website via your login details complies with these terms and conditions.
Access to the Website and content
We will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time.
We reserve the right to change, modify, substitute or remove without notice any information on the Website from time to time.
We assume no responsibility for the contents of any other websites to which the Website has links.
Intellectual Property
The copyright, trade marks and all other intellectual property rights in the material contained in the Website, together with the Website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to Freshbox Events Ltd or is currently licensed to us, our subsidiaries or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our express written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing.
You shall retain ownership of all copyright in data you submit to the Website. You grant us a worldwide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner subject to our obligations as set out in our Privacy Policy.
Exclusions of liability
We use reasonable endeavours to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on the Website. We do not guarantee that the Website will be fault free and do not accept liability for any errors or omissions.
Due to the nature of electronic transmission of data over the Internet, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. In no event shall we be liable for any indirect loss, consequential loss, loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation whether in contract, tort or otherwise arising out of or in connection with this agreement or use of the Website save where such liability cannot be excluded by law.
We do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology and you should take your own safeguards in this area.
Data submitted by users and privacy
We accept no liability for data supplied by any user for display on the Website and the limitations in section headed "Exclusions of liability" apply.
If you submit data for display on the Website you are responsible for ensuring that the data is accurate, complete and up to date and for updating that data where necessary.
If you submit data for display on the Website you are responsible for ensuring that no data is uploaded or submitted which is untrue, defamatory, obscene or abusive or otherwise objectionable or in breach of any applicable laws or rights of third parties.
You warrant that you have taken all reasonable precautions to ensure that any data you upload or otherwise submit to the Website is free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology.
We reserve the right (without limiting our rights to seek other remedies) to remove offending material placed on the Website that we consider to constitute a misuse of the Website or which is otherwise harmful to other users of the Website.
You will indemnify us for any claim or loss (including without limitation, economic loss) suffered by us arising out of your failure to observe any of the terms of this condition headed "Data Submitted by Users".
Termination
We reserve the right to terminate your access to the Website and/or your Booking immediately and without notice and invalidate your Ticket so that you will be refused entry at the venue if you breach any provision of these terms and conditions.
3. General terms and conditions applying to Ticket Purchases and use of this Website
If any provision of any of the terms and conditions on the Website is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of the terms and conditions shall not be affected.
We may modify any of the Website Terms at any time by publishing the modified terms and conditions on the Website. Any modifications shall take effect 3 (three) days after posting on the Website. We may modify any of the Ticket Purchase Terms at any time by providing the modified terms each time you make a Booking. By using this Website and its services you agree to these terms and conditions at the time of use or of Booking, therefore you should check these terms each time you access the Website and make a purchase.
All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of the agreement between us for any reason.
English Law governs all of these terms and conditions and each party submits to the exclusive jurisdiction of the English courts.
The parties shall not assign this agreement to any other party without the other's consent. However, you are deemed to consent to an assignment if there is a trade sale or group reorganisation of Internet Tickets Limited.
No part of this agreement is enforceable by anyone who is not a party to it, pursuant to the Contracts (Rights of Third Parties) Act 1999 except the following terms and conditions may be enforced by the Promoter in their own rights; "Gaining admission to the Event", "Venue rules and regulations and Age restrictions", "Concessionary rates, right to admission".
Contact details
We can be contacted via our registered office for any questions on the event:
Nick Ruffles
Freshbox Events Ltd
28 Mytton Oak Road
Shrewsbury
SY3 8UD
T 07891 951 314
E nick@freshboxevents.co.uk